THE VISTAPATH™ PROCESS
VistaNational custom designs your benefit plan to help you meet the needs of your employees, provide you with benefit-level options, and help define the solutions to meet your business needs. Our proven VistaPath process below provides clarity in developing a custom-designed plan that can help you deliver comprehensive programs to your employees.
We Provide Support
Once your benefit plan is designed and executed, our support doesn’t stop there. VistaNational serves as an extension of your HR department and provides customized services to help you with:
- Claims resolution
- Billing issues
- Contractual issues
- Plan amendments
- Monitoring plan financials
- Quarterly reviews
- Compliance obligations
We Help Keep Your HR Team Informed
VistaNational works with your HR team to help them stay informed about the latest insurance trends and legislation. We provide information about changes in compliance, legislation and the insurance marketplace. VistaNational also helps dissect new laws and provides seminars/webinars on important topics.
We Help You Measure Performance
VistaNational helps our customers to keep their finger on the pulse of their benefit plan performance. We proactively implement:
- Quarterly and Annual Customer Plan Reviews
- Service Reviews
- Employee Satisfaction Measurements
- Discount/Network Performance Analysis