I had a wellness exam conducted by my doctor and received my explanation of benefits showing it was applied to my deductible. Is that right?
Maybe, but most often the answer is no. First, it depends on the type of plan that is offered by your employer. If wellness should be paid at 100%, then what likely happened is the bill wasn’t properly coded when sent to your insurance company. When that happens, call Vista’s claim concierge unit. We can call your doctor and the insurance company to get it fixed for you! We will let you know when it is fixed and what to expect in the mail.martopia